Introduction

Welcome to our privacy policy. We respect your privacy and take it very seriously. We are SpoTower, a website owned and operated by SpoTower LTD, and this is our plan of action to protect your personal data. This privacy policy explains how we collect, use, and share your personal data when you interact with our website, services, and platform. It also informs you of your rights and how you can exercise them.

Audience

This policy applies to individuals who visit our website, use our applications, or purchase products or services from us.

What Type of Personal Data Do We Collect and How Do We Use It?

We collect various types of personal data for specific purposes:

• Account Information: Full name, email address, job title, employment type, and contact details.
• Profile Information: Username, password, and any profile-related data you provide.
• SSO Integration: Information from Single Sign-On (SSO) services like Google, subject to your privacy settings.
• Third-Party Services: Data shared during third-party service integrations, under your chosen settings.
• Live Chat & Inquiries: Name, email, and chat transcripts.
• Newsletter Subscription: Email address, with opt-out capability.
• User Interactions: Data from contests, surveys, events, and job applications.
• Usage Information: Log files, device type, browser information, and location data (as allowed by law).
• Financial Information: Payment history and bank details, if applicable.

Use of Your Personal Data

We use personal data for:

• Providing Services: Platform access, customer support, and communication.
• Improving Services: Enhancing usability, gathering feedback, and business analysis.
• Security and Fraud Prevention: Ensuring safety, detecting suspicious activity.
• Marketing and Personalization: Tailoring content and recommendations.
• Legal and Regulatory Compliance: Responding to legal obligations, court orders, or investigations.

When Do We Process Your Personal Data?

We process your data:

• With your explicit consent;
• As required to perform a contractual obligation;
• To comply with a legal obligation;
• Where we have legitimate interests, balanced with your rights.

How Do We Share Personal Data?

We share data with:

• Corporate Affiliates
• Third-Party Service Providers: For hosting, analytics, customer support, etc.
• Professional Advisors: Auditors, legal counsel, etc.
• Compliance & Legal Authorities
• In Business Transfers: Mergers, acquisitions, or asset sales.

International Transfers

Your data may be transferred to countries with different data protection laws. We ensure security using contractual safeguards, and by working with vetted partners and sub-processors. By submitting your data, you consent to such transfers.

Marketing Preferences

You may unsubscribe from marketing emails at any time. Administrative emails (e.g., password resets) will still be sent when needed.

Links to Other Websites

Our site may link to third-party websites. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of external sites before sharing any data.

Data Security

We employ current industry-standard security practices to protect your data. However, no system is entirely secure. We also expect third-party providers to safeguard your personal data.

Data Retention

We retain data only as long as necessary for our services and legal requirements. Once no longer needed, we will securely delete or anonymize your data.

Children’s Data

Our platform is not intended for users under 16 years of age. We do not knowingly collect data from children. If we become aware of such data collection, we will delete it. Contact us at privacy@spotower.com to report any concerns.

Cookies

We use cookies to improve your experience. Some cookies require your explicit consent. You can manage cookie preferences through your browser or our site settings. Learn more at allaboutcookies.org.

Your Rights

You may have the following rights:

• Be informed about data collection
• Access and correct your data
• Request data deletion
• Opt out of certain uses
• Withdraw consent
• Data portability
• Request a review of automated decisions
• To exercise any of these rights, contact us at privacy@spotower.com. We may request ID verification for security.

California Residents – CCPA Rights

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal data we collect and share
• Opt out of sharing personal data
• Access and request deletion of your personal data
• Non-discrimination for exercising your rights

We do not sell personal information. To make a request, contact us at privacy@spotower.com. We will respond within 45 days or inform you of any delay.

Questions or Concerns?

If you have any concerns or queries about our privacy practices, you can contact us:
Email: privacy@spotower.com
Data Protection Officer: privacy@spotower.com

Changes to This Privacy Policy

We may update this policy from time to time. When changes are made, we will revise the “Last Updated” date at the top and post a notice on our site. Please check this page regularly to stay informed of updates.